⛟ International delivery | ✉ Any question ? mathieu@bamboo-splitter.com


What is the estimated delivery time of the Bamboo Splitter ?

Your orders are shipped within 48 hours after your payment by DHL or UPS. You will receive the tracking number by mail. The delivery time depends on your location:

Location  Estimated delivery time
Europe 2-5 days
United States 4-8 days
Canada 4-8 days
Australia 4-8 days

I didn't receive my order, what can I do ?

Send us an email to mathieu@bamboo-splitter.com and we will get back to you as soon as possible to help solve the problem.

I received a damaged item. What can I do about it ?

Send us a photo of the damaged item within 48 hours after delivery to the email address: mathieu@bamboo-splitter.com and we will asses the damage.

Do you have a refund policy ?

We do our best to resolve any problems that our customers may encounter with their purchase. If you still wish to receive a refund on your order, please see our refund policy.


Our team is at your disposal for any questions about our products or your order.


The management of our online payments is 100% Secure with Stripe & Paypal.


We deliver internationally within 4 to 12 days depending on your location.


We offer Money Back Guarantee for 30 days after receiving the products !